Thursday, 27 March 2014

Check the warranty on your solar inverter

Unfortunately, during the boom years of solar panel installation in South Australia, a lot of new solar installers who entered the market were primarily interested in capitalising on the rapid growth in solar uptake, and did not provide the high levels of expertise, skills and knowledge that consumers can reasonably expect. When the government began reducing the feed-in tariff and there was a subsequent fall in the demand for solar, a number of these installers in Adelaide went out of business, and so when systems failed because low-cost inverters began to malfunction, solar system owners felt they were left high and dry, with the only option being to purchase and install a new, more costly inverter.

However, if you have a faulty or damaged inverter you may not have to buy a new one. We specialise in the inspection and repair of inverters, and in many cases a malfunctioning inverter can be repaired without the need to purchase a new one.

Unfortunately, in the case of many cheaper inverters, repair may not be an option and a new one needs to be purchased. However, even if your installer is no longer trading, this doesn’t necessarily mean that the parts and components of your solar system, particularly your inverter, are not covered by the manufacturer’s warranty.

Therefore, it’s important to track down your warranty documents and find out the time span for which your inverter is covered, and the steps you need to take to have it replaced. Even low-end inverters should come with a five-year warranty, while those at the top end of the market may very well be covered for ten years.

The good news is that you may not have to bear the full cost of having your inverter replaced. In some cases, the manufacturer’s warranty may cover the replacement cost and the labour, in others you may have to pay the labour costs, but if your inverter is less than five years old, chances are that you won’t have to pay for it all yourself. It’s worth your time to find those warranty documents!

Check if your solar manufacturer has a service office in Australia, so that you can get in touch with them, or we are happy to contact your solar inverter manufacturer on your behalf to pursue a warranty claim.

Your solar inverter is the most important part of your system, so you need to inspect it regularly
At Solar Fix Network, we specialise in the inspection of solar inverters
Written by +MarkAngus